Responsibilities: •Greeting and assisting patients in a professional and courteous manner •Scheduling appointments and managing patient information •Answering and directing phone calls and inquiries •Verifying insurance coverage and processing payments •Maintaining a clean and organized reception area Requirements: •High school diploma or equivalent •Strong communication and interpersonal skills •Proficiency in basic computer applications •Ability to multitask and work in a fast-paced environment •Attention to detail and accuracy in data entry Preferred skills: •Experience in a customer service or healthcare setting •Knowledge of medical terminology and insurance procedures •Familiarity with electronic health record systems •Bilingual proficiency in English and another language commonly spoken in the community •Ability to remain calm and professional in stressful situations',